tangkasqq Platform Privacy Notice

This page describes what we collect when you use tangkasqq and how we keep that data protected. Our privacy approach centers on transparency: we tell you exactly what personal information we ask for, who may see it, and how long we store it. When you register on tangkasqq, log in from your Android phone or iOS browser, make a deposit via DANA or e-wallet, or withdraw to your bank account, we collect data at each step. We use that data only to verify your identity, process your transactions, detect fraud, and comply with financial regulations—never to sell it, trade it, or use it for unrelated marketing.

Your privacy rights are built into our platform from the start. You can access, correct, or request deletion of your personal data. Our servers may sit outside Indonesia, but your data is encrypted in transit and at rest. This notice explains our practices in detail; if you have questions, our support team is reachable via in-app chat or email.

Data we collect on tangkasqq

When you register on tangkasqq, we ask for your email address, phone number, and basic identity information (name, date of birth). Before your first deposit, we conduct Know Your Customer (KYC) verification: we request your Indonesian ID number (KTP), a phone verification code, and sometimes a photograph of your ID card. This data is required by Indonesian financial regulations to prevent money laundering and fraud.

Once your account is active, we collect transaction data: every deposit, withdrawal, bet, and game outcome is logged with timestamps and amounts. We also collect technical data: your device type (Android or iOS), your approximate location (city-level, never precise GPS), your internet service provider, and how long you use our platform. This technical data helps us detect fraud, identify platform bugs, and improve mobile performance.

We do not collect cookies beyond what's necessary for login and session management. We do not track your browsing outside tangkasqq. We do not sell or share your personal data with third-party advertisers. The only external parties who see your data are: payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or banks like mobile banking, local payment, online payment, e-wallet) who confirm your deposit and withdrawal, and law enforcement if we receive a court order.

Registration data

Email, phone, name, date of birth. Required for account creation and login verification on tangkasqq.

KYC data

KTP number, address, photo ID. Collected once before first deposit; stored securely for regulatory compliance.

Transaction data

All deposits, withdrawals, bets, and game outcomes logged with date, time, and amount for audit and fraud detection.

Technical data

Device type, city-level location, ISP, session duration. Used to troubleshoot issues and detect suspicious activity on tangkasqq.

How we use your data at tangkasqq

We use your data for four primary purposes. First, account security and verification: we verify your identity, confirm your phone via SMS, and check your KYC documents to prevent fraud and ensure you meet age and residency requirements. Second, transaction processing: when you deposit via mobile banking, local payment, or online payment, we share your payment details with the payment partner; when you withdraw, we confirm the destination account matches your verified identity. Third, fraud and compliance: we scan transaction patterns for money laundering red flags, cross-check your data against financial watchlists, and maintain detailed records for regulatory audits. Fourth, platform improvement: we analyze technical data (crashes, slow load times, payment errors) to improve our Android app, iOS browser experience, and server reliability.

We do not use your data for advertising, profiling, or selling insights to third parties. We do not share your data with marketing companies, data brokers, or unrelated commercial partners. Internal tangkasqq teams (fraud prevention, customer support, engineering) have limited access to your data on a need-to-know basis; all staff sign confidentiality agreements.

Data storage and retention at tangkasqq

We store your registration and KYC data indefinitely while your account is active. This allows you to log in anytime and protects against account hijacking. When you close your account, we retain your data for seven years to comply with Indonesian financial reporting requirements and to defend against disputed transactions. After seven years, we delete your personal data—KYC documents are destroyed, transaction logs are anonymized (amounts and types remain, but your name is removed).

Our servers are located outside Indonesia (typically Singapore or other regional data centers). Your data is encrypted with AES-256 in storage and TLS 1.2 or higher in transit, so data center location does not diminish security. We do not move your data to jurisdictions with weaker privacy laws. If Indonesia's data protection authority requires us to store certain data locally, we will maintain a local copy while keeping our primary servers secure.

At tangkasqq, we believe privacy is not negotiable. Your data is yours; we hold it in trust, encrypted and protected, used only for the purposes you've agreed to.

Your rights regarding data on tangkasqq

You have several rights under Indonesian data protection principles, which we respect. You may request access to all personal data tangkasqq holds about you; we'll provide a download of your registration details, KYC documents, and transaction history within 7 days. You may request correction of inaccurate data—if your address or phone number changed, contact our support team and we'll update it. You may request deletion of your personal data once your account is closed and the seven-year regulatory retention period has passed.

You also have the right to withdraw consent for specific uses. For example, if you no longer wish to receive account security notifications via SMS, you can disable them in your account menu (though security alerts during suspicious login attempts will still be sent). You have the right to object to processing based on legitimate interest—if you believe we're using your data in ways that aren't necessary for account management or legal compliance, you can lodge a complaint with us or, if unresolved, with Indonesia's data protection authority.

• 1
  Request your dataAccess

  Contact our support team via in-app chat or email. We'll send a complete data export within 7 days.

• 2
  Update your detailsCorrection

  Change your email, phone, or address in your account menu. For KYC changes, contact support with updated documents.

• 3
  Close your accountDeletion

  Request account closure in your account settings. Your balance will be withdrawn; data retained for 7 years per law, then deleted.

Cookies and tracking on tangkasqq

We use session cookies only—small text files that remember you're logged in so you don't have to re-enter your password every time you refresh the page. These cookies expire when you close your browser or after 24 hours of inactivity (whichever is sooner). We do not use persistent cookies to track you across sessions or across other websites.

We do not use third-party analytics cookies (Google Analytics, Facebook Pixel, etc.) that would track your behavior across the internet. Our mobile app logs basic usage metrics (how many times you view the live football markets, how long you play slots) to improve the user interface, but these metrics are anonymized—they don't identify you personally. If you're using tangkasqq in Jakarta, Surabaya, Bandung, or Medan, your city-level location is recorded to comply with local regulations, but we never track your precise GPS coordinates.

Third-party processors and partners at tangkasqq

Our payment partners (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your name and account number to process deposits and withdrawals. We do not control how these partners use your data; each has its own privacy policy. We recommend reviewing their terms if you want to understand their practices.

Our hosting provider (cloud infrastructure) stores our servers and databases. They have access to encrypted data but not to decryption keys—your passwords and KYC documents are encrypted such that even our hosting provider cannot read them. We have a written data-processing agreement with them requiring they use your data only to provide hosting services and not to share it with others.

Law enforcement: If we receive a legally binding court order or official request from Indonesian authorities, we may disclose user data. We do not voluntarily report user information to any government agency. If we receive a request we believe is unlawful, we will challenge it in court if possible, and we will notify you of any disclosure unless prohibited by law.

Security practices at tangkasqq

We protect your data with industry-standard encryption and access controls. All data in transit uses HTTPS (TLS 1.2 or higher). All data at rest is encrypted with AES-256. Your password is hashed using bcrypt, a secure algorithm that even we cannot reverse—if you forget your password, we cannot retrieve it; we can only send you a reset link. Access to your personal data is restricted to tangkasqq employees who need it for their job (fraud team, support, engineering); all staff standard security practices training and sign confidentiality agreements.

We conduct regular security audits and penetration testing to find and fix vulnerabilities. We maintain incident-response procedures—if we ever detect a data breach, we will investigate immediately, notify affected users, and report to authorities as required by law. We do not guarantee that our systems are non-specific info secure (no platform can), but we take every reasonable measure to protect your data. If you suspect your tangkasqq account has been compromised, log out from all devices immediately, reset your password, and contact our support team so we can review your account activity.

Contact us and policy changes at tangkasqq

If you have questions about our privacy practices, contact our support team via in-app chat, email, or our help center. If you wish to exercise your privacy rights (access, correction, deletion, or complaint), send a request to our privacy officer via support, and we will respond within 30 days. If you're unhappy with our response, you may lodge a complaint with Indonesia's data protection authority.

We may update this privacy notice occasionally to reflect changes in our practices or applicable law. Major changes will be announced via email and in-app notification; we will not reduce your privacy rights without your explicit consent. Your continued use of tangkasqq after such updates means you accept the new terms. We recommend reviewing this notice periodically, especially before major holidays like Idul Fitri, Idul Adha, or Imlek, when we sometimes adjust our data-retention timelines to account for extended processing delays.

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